+44 (0)20 7378 2263
Why, user centred? It means that we engage, consult and test with users and stakeholders throughout the project to ensure that the solution meets their needs and delivers an intuitive, result orientated experience.
Each project starts with a detailed project initiation, which defines the project scope, tasks, deliverables and milestones.
Engage with user organisation stakeholders to gain project insight understanding, we'll define your audience goals.
We'll develop the design language concepts in parallel to the content model information structure. We then test and refine the solution using clickable prototypes.
We'll finalise the functionality, test the accessibility and finalise all the detail. We then start the process of turning the design into accessible compliant templates.
So let's be clear, if you follow our approach this is the easy bit. With all the functionality documented, we know exactly what the solution must do, it's our job to ensure it does it, we always deliver on our promise.
This is often the biggest thorn in any project; content, checking user acceptance testing, it always takes longer than everybody wants. But we'll help; we have developed migration checking systems that speed the process leaving you to focus on going live issues.
So if you want to improve your digital strategy, your audience understanding, your user experience, your technical systems or digital marketing, simply talk to our experts, they'll listen and respond proactively.
+44(0) 20 7378 2263
We take a totally holistic approach to accessibility. Accessibility is integrated into all that we do, ensuring that everything is done to best practice and that the experience is appropriate & engaging for everyone. We lead in the best practice area of creating & construction of accessible system compliant templates; and work closely with the Shaw Trust and other Independent accessibility organisations.
+44(0)20 7378 2263
If you need to understand more about your audience, what they like or dislike, what they do and don’t do, their motives and motivations, how they perceive and relate to your online brand experience; we can help.
If you want to engage with your audiences in a new way – further embed your brand or move it in a totally new online direction we can help.
Whether it’s a major repositioning, an issue of integration, a complex overhaul of style or creating clarity in communicating your offer, talk to us today. Managing your brand correctly & consistently in the digital channel is key; it is essential in maintaining the trust & returns from your customers.
+44(0)20 7378 2263
Because our content models are derived from engaging with users, we know what content is wanted, where is should appear in relation to the user journeys & goal. We test these models with users through a clickable prototype, before finalising the solution. So let us help you improve your user engagement by talking content to us today.
+44(0)20 7378 2263
We can help you maximise the digital channel as an effective and measurable component of your marketing strategy. So if you are considering new campaigns, ideas or sympathetic digital adaptations get in touch.
+44(0)20 7378 2263
They say content is king. We can help you reach new and existing users in more effective ways by benchmarking and testing your content with users, we can also create content guidelines that are aimed squarely at your target customers.
+44(0)20 7378 2263
We used wireframes & clickable wireframe prototypes to define & document the site functionality, which helps support the user testing of the information architecture and develop the most valued user journeys& interactive features. So if you want to prototype new user interactions talk to us.
If you’re present infrastructure lets you down, or you're concerned about security, disaster recovery or simply the overall performance our engineers can quickly assess your present situation and advise on the best way forward.
+44(0)20 7378 2263
With the rapid development of mobile interfaces browsing the internet is no long the sole domain of the PC’s. We build browser based application so that they can viewed appropriately within the users chosen interface. So if you want to monetise mobile come and chat to us.
+44(0)20 7378 2263
If you want to leverage user driven content, social networks & media, talk to us first.
Because we created some of the earliest communities and social networks we know how to create the greatest impact & returns.
If you need to know what’s happening, what’s got the potential to captivate or sell? or what your competitors are doing? – or not doing – then you need our digital strategy team. They’ll help you develop strategies, ideas, concepts and roadmaps that are feasible and measurable.
+44(0)20 7378 2263
If you’re thinking of developing a new website, intranet or extranet solution, we can help. We can help architect a solution that is right for your business & your budget. So if you’re struggling to define your specification, architecture or infrastructure maybe it's time to get in touch.
We have the depth & breadth of expertise in Content management, e--commerce (shopping and fulfilment engine) applications as well as business process system & integrating legacy databases.
+44(0)20 7378 2263
If you’re thinking of developing a new platform, application or system or integrating an existing one we can help.
We can implement a comprehensive solution that meets all your requirements & budget. We’re into everything from e-commerce, to vendor solution for Content, document & knowledge management; we’re also used to implementing rich media, mash-ups and APIs, so maybe it's time to get in touch.
+44(0)20 7378 2263
If you need to know who how good or how bad your website is we can help. Or perhaps there's a concept prototype or new product or sales initiatives that you need to evaluate?
We have a unique suite of testing and analytical systems to get at the heart of any issue. Our online card sorting & online testing system is unique and facilitates statistically significant samples without the need to use Lab testing facilities.
So our testing will help maximise market returns by measuring the effectiveness you’re your content, messaging, user habits & trends and even the intangibles of brand equity.
+44(0)20 7378 2263
If you’re looking to improve or create a new design for your site, showcases products and services, define, extend or change your brand identity by creating a visually compelling experience that supports your user’s experience talk to us.
+44(0)20 7378 2263